Policy - Wallartem Prints

Welcome

Welcome to my shop, a place where you can find stunning travel posters, patent prints and retro style art prints for your home, office or business. I focus on quality first and foremost. Every item I sell is carefully made in-house in my studio in Ireland.

Payments

You can pay using most major credit/debit cards or using a Paypal account.

Shipping

We send out your order within 1-2 business days and ship via An Post Parcel Services, Ireland. Every package is tracked and a tracking number will be sent with the shipping notification. We usually have your print to you within 3-5 business days within the island of Ireland. For the UK and Europe it usually takes 5-10 business days and for the Rest of the World it takes 5-14 business days.

Once your order is dropped off at the post office, I am not responsible for the time it takes for your order to get to you. I do not have control over the pace of the post office! International orders can sometimes take up to 4 weeks to ship depending on where you are located in the world. Shipping delays can occur due to weather, customs etc. I sadly canĀ“t do anything about this, thank you for understanding.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I stand behind my WallBuddy products 100%. When you make a purchase with WallBuddy I do everything I can to make sure I print a very high quality image and ship it to you securely. If I fail to do this I will refund you the cost of the product once the following conditions have been met:

*I receive the returned item in an unused condition
*You return to me the original delivery docket/E-mail (as proof of purchase)
*That the item is returned in the original secure packaging

Shipping is not eligible for refund unless there was a mistake in the printing process, or you were sent the wrong item. Return shipping fees are also the responsibility of the customer. There are no refunds, returns or exchanges on custom artwork, or digital downloads or files.

Additional

Each WallBuddy print is made using the highest quality photo paper available and is printed using eco solvent inks in our dedicated print studio in Co. Louth Ireland.

Frequently Asked Questions

Sizing details

All sizes are in inches except for the 50cm x 70cm size which is listed in centimeters.

Custom and personalised orders

I gladly except custom orders! Please contact me via convo for information on custom quotes or designs:)

Wholesale availability

I am happy to receive wholesale enquiries. Please contact me for prices and lead times.

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