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Upgrade Shipping to Australia/New Zealand

Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Payments

You can pay using most major credit/debit cards or using a Paypal account.

Shipping from Ireland

We send out your order within 1-2 business days and ship via An Post Parcel Services, Ireland. Every package is tracked and a tracking number will be sent with the shipping notification. In the case of UK orders - the tracking number can be requested after I've dropped off the package at the Post Office. Small envelopes are not tracked - they are sent with a normal stamp. We usually have your order to you within 3-5 business days on the island of Ireland. For the UK and Europe it usually takes 5-10 business days and for the Rest of the World it takes 5-14 business days.

Once your order is dropped off at the post office, I am not responsible for the time it takes for your order to get to you. I do not have control over the pace of the post office! International orders can sometimes take up to 5 weeks to ship depending on where you are located in the world. Shipping delays can occur due to weather, customs, pandemics etc. I sadly can´t do anything about this, thank you for understanding.

When ordering online, there is always the potential for additional customs duties and import taxes on cross-border purchases. The buyer is responsible for paying any additional duties and taxes (such as those charged at customs) that may apply to their purchase. Wallbuddy is not responsible and cannot pay additional fees of this nature.

Refunds

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I stand behind my WallBuddy products 100%. When you make a purchase with WallBuddy I do everything I can to make sure I print a very high quality image and ship it to you securely. If I fail to do this I will refund you the cost of the product once the following conditions have been met:

*I receive the returned item in an unused condition
*That the item is returned in the original secure packaging

Shipping is not eligible for refund unless there was a mistake in the printing process, or you were sent the wrong item. Return shipping fees are also the responsibility of the customer. There are no refunds, returns or exchanges on custom artwork, or digital downloads or files.

Additional

Each WallBuddy print is made using the highest quality photo paper available and is printed using eco solvent inks in our dedicated print studio in Co. Louth Ireland. 3For2 offers are for individual Prints/Frames only - this offer does not apply to sets of prints. 3For2 offers also cannot be used in conjunction with any other sale. Coupon codes, 3For2 offers and/or sale discounts cannot be used concurrently.

Frequently Asked Questions

Sizing details

All sizes are in inches except for the 30cmx40cm, 50cm x 70cm and 61cmx91cm sizes - these are listed in centimeters.

Custom and personalised orders

I gladly except custom orders! Please contact me via convo for information on custom quotes or designs:)

Wholesale availability

I am always happy to receive wholesale enquiries. Please contact me for prices and lead times.

Reviews

I can't fault the customer service from this company. It was amazing. Unfortunately my partner didn't like the font on the print and thought the print was too large for his office. My fault for ordering it in such a big size. However he still likes it and appreciated it but I think we will re-order the same print in a smaller size with a different font at some point and I’ll re-use the frame for something else. Brilliant service and beautifully crisp, clear print. Thank you! Would highly recommend.


Prints and frames and quality and just as described, customer services is great and delivery time was amazingly fast (providing we are in Australia). Great value for money.


Can't wait to put up the beautiful image in my new home and Rory was an absolute pleasure to do business with. I Wish him the Very Best!


This was a great service. My order was customised within minutes, four days later my non-standard delivery arrived in Poland. The posters are of high quality, well packed and the service was outstanding. Thank you.


Brilliant service Would highly recommend x


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